1. Agreement
• This agreement is between Cyon Fitness Ltd and you ("the Member").
• This includes memberships and trial or challenge programs.
2. Access
• Payment grants access to the gym during specified opening times.
• Opening times may vary during holidays and Bank Holiday periods.
• You get access to coaches for any communications via fitr. Coaches will respond during the hours of 8am and 5pm
3. Membership Terms
• The minimum term for recurring memberships is 3 months then rolling monthly until cancelled
• All recurring memberships require a 30-day notice period for cancellation.
4. Payments
• Monthly membership fees are charged automatically via recurring card payment, using the card details provided by the member.
• All membership and program payments are non-refundable or transferable unless eligible for an agreed guarantee.
5. Guarantee
• Eligibility for any advertised guarantee requires full participation in your selected program or membership. This includes; attending coaching sessions, hitting nutrition targets, and completing check ins with your coach.
6. Pauses
• Membership pauses are not possible, except due to exceptional circumstances.
7. Cancellations
• All cancellations require 30 days notice, payments made during this period are non-refundable.
• Any annual memberships are non refundable
• There is a 12 hour cancellation policy for all classes. For any class cancellations made with less than 12 hours notice that class will be forfeited
8. Health & Safety
• The member confirms they are physically fit and able to exercise without any health problems that could hinder or adversely affect them.
• The gym is not liable for injuries unless due to gross negligence or intentional acts.
• Adherence to staff instructions is mandatory.
9. Price Changes
• All membership prices may be subject to annual inflation adjustments.
• You will be given a minimum of 30 days notice prior to any price increase.
10. Acceptance
• Completing payment confirms your understanding and agreement to these terms.